Terms of service
Overview
Welcome to Furrza Shop. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Furrza Shop. We operate the website https://www.furrza.shop/, including all related information, content, features, products, and services offered through our online store.
By visiting our website or purchasing from us, you agree to these Terms of Service and our applicable policies, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.
Please read these terms carefully before using our website. If you do not agree to these terms, please do not use our services.
Eligibility and Use of Our Website
By using our website, you confirm that you are legally able to enter into a binding agreement under applicable law. If you use our website on behalf of another person or organization, you confirm that you are authorized to accept these terms on their behalf.
You agree not to use our website or products for any unlawful purpose, violate applicable laws, infringe the rights of others, or interfere with the security or operation of our website.
Products and Product Information
Furrza Shop offers pet-related products, including walk essentials, dog toys, poop bags and holders, bowls, and feeding accessories.
We make reasonable efforts to display product descriptions, images, colors, and details accurately. However, product images and colors may vary depending on your device or screen settings. Minor variations in packaging or appearance may occur.
We reserve the right to correct errors, update product information, discontinue products, or limit quantities when appropriate, subject to applicable law.
Products are intended to be used according to their descriptions and instructions. Customers are responsible for selecting products appropriate for their pets and supervising pets during use when necessary.
Orders and Order Acceptance
When you place an order, you agree that the information you provide is accurate, complete, and current.
After placing an order, you may receive an order confirmation email. This confirmation acknowledges receipt of your order and does not necessarily mean that the order has been finally accepted or shipped.
We reserve the right to refuse, cancel, or limit orders where permitted by law, including in cases of suspected fraud, pricing or listing errors, product unavailability, or suspected unauthorized purchasing activity.
If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method, subject to applicable law and payment-provider procedures.
Prices and Payments
Product prices and applicable charges are displayed on our website at checkout. Prices, promotions, and product availability may change without prior notice, except where notice is required by law.
You agree to provide valid payment information and authorize us and our payment service providers to process the charges associated with your order.
Shipping fees, taxes, duties, or other charges may apply depending on the destination and the details of your purchase. Any applicable charges presented at checkout or otherwise legally required remain subject to applicable law.
Shipping and Delivery
We aim to process orders within 1–3 business days, unless otherwise stated.
Delivery estimates are provided for guidance and are not guaranteed unless expressly stated otherwise. Delivery times may be affected by carrier delays, customs procedures, weather, holidays, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer, subject to applicable law.
Please review our Shipping Policy for further details about processing, delivery estimates, tracking, and international shipments.
Returns, Refunds, and Cancellations
Our Return and Refund Policy explains the conditions and procedures for requesting a return or refund. Our general return window is 30 days, subject to the conditions stated in that policy and applicable law.
Products must meet the applicable return conditions. Some items may be excluded from return where permitted by law and as described in our Return and Refund Policy.
If you need assistance with a return, refund, or cancellation request, contact us at support@furrza.shop.
Nothing in these terms limits any consumer rights that cannot lawfully be excluded.
Promotions and Discount Codes
Promotional offers, discounts, and coupon codes may be subject to additional terms, eligibility requirements, expiration dates, or product exclusions.
Unless expressly stated otherwise, promotions cannot be combined with other offers and have no cash value. We reserve the right to correct promotional errors or discontinue an offer where permitted by law.
Intellectual Property
All website content, including text, graphics, logos, images, product descriptions, design elements, and other materials, is owned by or licensed to Furrza Shop or the relevant rights holder and is protected by applicable intellectual property laws.
You may access and use our website for personal, non-commercial shopping purposes. You may not copy, reproduce, distribute, modify, or commercially exploit website content without prior written permission, except as permitted by law.
Third-Party Services and Links
Our website may use or link to third-party services, including Shopify, payment processors, shipping providers, tracking services, and other external websites.
Third-party services are subject to their own terms and privacy policies. We are not responsible for third-party websites or services beyond the responsibilities imposed on us by applicable law.
Disclaimer of Warranties
To the extent permitted by applicable law, our website and services are provided on an “as available” and “as provided” basis.
We do not guarantee uninterrupted or error-free website access, and we do not warrant that every product will meet every individual preference or expectation.
Nothing in these terms excludes or limits any warranty or consumer protection that cannot lawfully be excluded or limited.
Limitation of Liability
To the extent permitted by applicable law, Furrza Shop will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these terms limits liability where such limitation is prohibited by law, including liability that cannot legally be excluded for fraud, willful misconduct, personal injury, or mandatory consumer rights.
Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims arising directly from your unlawful use of our website, your violation of these terms, or your infringement of another party’s rights.
This provision does not apply to the extent a claim results from our own conduct or where such an agreement is prohibited by applicable law.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and disclose personal information.
Please review our Privacy Policy on https://www.furrza.shop/ to understand our data practices.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, products, or legal requirements.
The updated terms will be posted on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law. Your continued use of our website after changes are posted constitutes acceptance of the updated terms where legally valid.
Governing Law
These Terms of Service are subject to the laws applicable in the relevant jurisdiction, without displacing any mandatory consumer protection laws that apply to you.
If a dispute arises, the parties will seek to resolve it in good faith. Nothing in this section limits any rights you may have under applicable consumer protection law.
Contact Information
If you have questions about these Terms of Service, please contact us:
Store Name: Furrza Shop
Website: https://www.furrza.shop/
Phone Number:+1 (626) 829-9306
mail: support@furrza.shop
Address: 5847 Manzanita , Carmichael, California, 95608 USA
Thank you for shopping with Furrza Shop