Shipping policy
Furrza Shop, we aim to make shipping simple and convenient for you and your pets. Please review our shipping policy before placing an order.
Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation. Processing time is separate from shipping transit time.
Orders placed on weekends or public holidays may be processed on the next business day.
Shipping Method and Delivery Time
We currently offer the following shipping option within the United States:
Shipping Method: Standard Shipping
Shipping Cost: Free ($0.00)
Estimated Transit Time: 3–8 business days after dispatch
Delivery times are estimates and may vary depending on your location, product availability, carrier operations, holidays, weather, or other unforeseen circumstances.
Please allow 1–3 business days for order processing before the shipping transit period begins.
Shipping Destinations
Furrza Shop currently offers shipping to eligible addresses within the United States.
Shipping availability may vary depending on the product and destination. Please enter your complete shipping address at checkout to confirm availability.
Order Tracking
When tracking information becomes available, we will send it to the email address provided at checkout.
Please allow time for the carrier to scan your package and update the tracking status after dispatch.
For tracking assistance, visit our Track Your Order page or contact us at support@furrza.shop.
Shipping Delays
Although we do our best to deliver orders within the estimated timeframe, delays may occur due to carrier disruptions, severe weather, holidays, or other circumstances beyond our reasonable control.
If your order has not arrived within the estimated delivery period, please contact our support team for assistance.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. If you notice an error, contact us as soon as possible at support@furrza.shop.
We cannot guarantee address changes after an order has been processed or shipped.
Lost or Missing Packages
If your package appears lost or is marked as delivered but you have not received it, please contact us. We will review the available tracking information and help investigate the issue.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Furrza Shop
Website: https://www.furrza.shop/
Email: support@furrza.shop
Phone: +1 (626) 829-9306
Address: 5847 Manzanita, Carmichael, California 95608, USA
Thank you for shopping with Furrza Shop