Privacy policy

Furrza Shop, accessible at https://www.furrza.shop/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or contact us.

Information We Collect

We may collect the following types of information:

Personal Information

Name
Billing and shipping address
Email address
Phone number
Order details and purchase history

Payment Information

Payments are processed through third-party payment providers. We generally do not receive or store your complete payment card details. Payment providers handle payment information according to their own privacy policies.

Technical Information

When you visit our website, we or our service providers may automatically collect information such as your IP address, browser type, device information, time zone, pages visited, and interactions with our website.

Cookies and Similar Technologies

We may use cookies and similar technologies to operate our store, remember preferences, understand website usage, support marketing activities, and improve your shopping experience. You can manage cookies through your browser settings and any cookie preference tools we provide.

How We Use Your Information

We may use your information to:

Process and fulfill orders and payments.
Arrange shipping, delivery, and order tracking.
Send order confirmations, shipping updates, and customer service messages.
Respond to questions, returns, refunds, and other requests.
Improve our website, products, and customer experience.
Detect, investigate, and help prevent fraud or unauthorized activity.

Send promotional emails or marketing messages where permitted by law and subject to your preferences.

Comply with applicable legal and regulatory requirements.

How We Share Your Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

Shopify: Our e-commerce platform provider.
Payment providers: To securely process payments.
Shipping and fulfillment providers: To deliver orders and provide tracking updates.
Analytics and marketing providers: To understand website performance and, where permitted, support advertising.
Professional advisers and authorities: Where necessary for legal compliance, protecting our rights, or addressing fraud and security issues.

We do not sell your personal information for money. Certain data-sharing activities used for targeted advertising may be treated as “selling,” “sharing,” or targeted advertising under some privacy laws. Where applicable, we will provide the required disclosures and choices.

Shopify and Third-Party Services

Our store is hosted on Shopify. Shopify and the third-party services we use may process information as needed to provide their services.

Our website may also link to external websites or services. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing personal information.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and tax records, resolve disputes, prevent fraud, and meet legal obligations. Retention periods vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live and applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Receive a copy of certain information in a portable format.
Opt out of certain targeted advertising or data-sharing activities.
Withdraw consent where processing is based on consent.
Appeal a decision regarding a privacy request, where applicable.
Avoid unlawful discrimination for exercising your privacy rights.

To submit a privacy request, contact us using the details below. We may need to verify your identity before processing your request. Some information may need to be retained where required or permitted by law.

You can unsubscribe from promotional emails by using the unsubscribe link in the email. You may still receive essential messages about your orders and transactions.

Children's Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 without legally required consent. If you believe a child has provided us with personal information, please contact us so we can review the request and take appropriate action.

International Customers

Furrza Shop serves customers online, including customers in the United States. Depending on where you live and where our service providers operate, your information may be processed or stored in countries other than your own. Where required, we take appropriate steps to protect personal information during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements. The updated version will be published on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Store Name: Furrza Shop
Website: https://www.furrza.shop/
Phone Number:+1 (626) 829-9306
mail: support@furrza.shop
Address: 5847 Manzanita , Carmichael, California, 95608 USA

We will review privacy-related requests and respond in accordance with applicable law.